368jl Casino — Privacy Policy

1Introduction

This Privacy Policy ("Policy") is published by 368jl Casino ("368jl," "we," "us," or "our") and governs the collection, use, storage, disclosure, and protection of personal information obtained from users ("you," "Player," or "User") of the 368jl platform accessible at 368jl.org and any associated subdomains or applications.

368jl is committed to protecting the privacy of all its users in a manner consistent with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) ("DPA"), its Implementing Rules and Regulations ("IRR"), and all relevant issuances of the National Privacy Commission ("NPC") of the Philippines.

By registering an account on the 368jl platform, making a deposit, or otherwise using any feature of the service, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must not use the 368jl platform.

This Policy should be read alongside the 368jl Terms and Conditions, which together constitute the full legal framework governing your relationship with 368jl Casino.

2Personal Data We Collect

368jl collects personal data from you through several channels in the ordinary course of providing the platform. The categories of personal data we collect include the following:

2.1 Data You Provide Directly

• Registration Data: When you create a 368jl account, we collect your Philippine mobile number, chosen username, date of birth, and the password you set (stored in hashed form — never in plain text).
• Identity Verification Data: During Know Your Customer ("KYC") verification, we may collect copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilHealth card, driver's license, UMID), selfie photographs, and proof of address documents such as recent utility bills or bank statements.
• Financial Data: We collect information necessary to process deposits and withdrawals, including your GCash or Maya account number, bank account details (e.g., BPI, BDO, Metrobank account numbers), and transaction history on the 368jl platform. We do not store full bank card numbers.
• Communications: Records of your interactions with 368jl's customer support team, including live chat transcripts, email correspondence, and any attachments you submit.
• Responsible Gaming Data: Information related to any deposit limits, session limits, reality checks, or self-exclusion requests you submit through your 368jl account settings.

2.2 Data Collected Automatically

• Device and Technical Data: IP address, device type (Android, iOS, desktop), browser type and version, operating system, screen resolution, and language settings.
• Usage and Behavioral Data: Pages visited on the 368jl platform, games played, session duration, bet history, win/loss history, deposit and withdrawal activity, and click and navigation patterns.
• Location Data: General geographic location derived from your IP address (country and region level). 368jl does not collect precise GPS-level location data.
• Cookie Data: Data collected through cookies and similar tracking technologies, as further described in Section 6 of this Policy.

3How We Use Your Personal Data

368jl uses the personal data it collects for specific, legitimate purposes. We do not use your data for purposes incompatible with those for which it was originally collected without obtaining your separate consent. The purposes for which we process your personal data are as follows:

• Account Management: To create, verify, maintain, and manage your 368jl Casino account, including processing your 368jl Login credentials and enabling access to platform features.
• Transaction Processing: To process your deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other accepted Philippine payment channels, and to maintain accurate records of your financial activity on the platform.
• Identity and Age Verification: To verify that you meet the minimum age requirement of 21 years and that the identity information provided at registration is accurate and genuine, in compliance with PAGCOR requirements and Philippine law.
• Customer Support: To respond to your inquiries, resolve complaints, process account-related requests, and provide assistance through 368jl's 24/7 English-language support channels.
• Security and Fraud Prevention: To detect, investigate, and prevent fraud, money laundering, unauthorized account access, bonus abuse, and other prohibited activities on the 368jl platform.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering obligations, KYC requirements, tax reporting requirements, and obligations arising from PAGCOR regulations.
• Platform Improvement: To analyze anonymized usage data for the purpose of improving the 368jl Casino platform, identifying performance issues, and developing new features that benefit Filipino players.
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behavior and to administer deposit limits, session limits, and self-exclusion requests in accordance with responsible gaming obligations.
• Marketing Communications: Where you have provided consent to receive promotional content, to send you information about 368jl bonuses, promotions, new games, and platform news. You may withdraw this consent at any time.

4Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 368jl processes your personal data on the following legal bases:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or the processing of sensitive personal information during KYC verification.
• Contractual Necessity: Where processing is necessary to perform the contract between you and 368jl, including providing access to the gaming platform, processing deposits and withdrawals, and maintaining your account.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to 368jl, including anti-money laundering laws, KYC requirements, and regulatory reporting obligations under Philippine law.
• Legitimate Interests: Where processing is necessary for 368jl's legitimate business interests, provided those interests are not overridden by your rights and freedoms. This includes fraud prevention, platform security, and anonymized analytics for service improvement.

5Data Sharing and Disclosure

368jl does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your personal data only in the following limited circumstances and with the following categories of recipients:

• Payment Processors: We share financial transaction data with our authorized payment processing partners (including GCash, Maya, BPI, BDO, Metrobank, and others) to the extent necessary to process your deposits and withdrawals. These partners are required to handle your data in accordance with applicable Philippine financial regulations.
• Game and Technology Providers: We share account session data with our licensed game providers (including JILI Games, Pragmatic Play, and others) to enable game delivery and to maintain game integrity records. Game providers are contractually obligated to use this data only for service delivery purposes.
• Identity Verification Services: We may use third-party KYC and identity verification service providers to verify identity documents submitted during the registration or verification process.
• Regulatory and Law Enforcement Authorities: We are required by Philippine law to disclose certain information to regulatory authorities including PAGCOR, the Anti-Money Laundering Council ("AMLC"), and the National Privacy Commission, and to law enforcement authorities upon receipt of a valid legal process.
• Professional Advisors: We may share data with our legal, financial, and audit advisors where necessary for the provision of professional services, subject to applicable confidentiality obligations.
• Business Successors: In the event of a merger, acquisition, or sale of all or a substantial portion of 368jl's business, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

6Cookies and Tracking Technologies

368jl uses cookies and similar tracking technologies on the 368jl platform to enhance your experience, maintain session security, and collect analytical data. Below is a description of the types of cookies we use:

• Strictly Necessary Cookies: These cookies are essential for the operation of the 368jl platform. They enable core functions such as maintaining your logged-in session after 368jl Login, remembering your account preferences, and ensuring platform security. These cookies cannot be disabled without disrupting the service.
• Functional Cookies: These cookies allow the 368jl platform to remember choices you make — such as your language preferences, last-played games, and preferred display settings — so you don't have to reconfigure them on every visit.
• Analytical Cookies: We use anonymized analytical cookies to understand how Filipino players use the 368jl platform — which pages are visited most, where users experience difficulties, and how navigation flows are performing. This data is used solely to improve the platform.
• Security Cookies: These cookies support 368jl's fraud prevention and security systems, helping to identify unusual activity that may indicate unauthorized access attempts.

Most browsers allow you to control cookie settings through their privacy or security settings menus. Please note that disabling certain cookies may affect the functionality of the 368jl platform. For mobile browser users on Globe and Smart networks in the Philippines, cookie settings are typically found under your browser's "Settings" menu.

7Data Security

368jl implements and maintains comprehensive technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security practices include, but are not limited to, the following:

• Encryption in Transit: All data transmitted between your device and the 368jl platform is encrypted using Transport Layer Security (TLS) with 256-bit encryption.
• Encryption at Rest: Sensitive personal data stored in 368jl's databases, including identity documents and financial records, is encrypted at rest using industry-standard encryption algorithms.
• Password Security: Account passwords are stored using one-way cryptographic hashing algorithms. 368jl staff are never able to view your plaintext password.
• Access Controls: Access to personal data within 368jl's systems is restricted to staff members who require it to perform their job functions, on a strictly need-to-know basis. All such access is logged and audited.
• Multi-Factor Authentication: 368jl implements OTP-based verification for new device logins and sensitive account actions to prevent unauthorized access.
• Infrastructure Security: The 368jl platform is hosted on secure, professionally managed infrastructure with regular security patching, vulnerability scanning, and penetration testing.

While 368jl takes all reasonable precautions to protect your personal data, no security system is impenetrable. In the event of a data security breach that is likely to result in risk to your rights and freedoms, 368jl will notify affected users and the National Privacy Commission in accordance with the requirements of the Philippine Data Privacy Act.

8Data Retention

368jl retains your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, regulatory, and business retention obligations. The following general retention guidelines apply:

• Active Account Data: Data associated with your active 368jl account — including account registration information, KYC documents, and transaction history — is retained for the duration of your account relationship with 368jl and for a minimum period of five (5) years following account closure, in compliance with Philippine anti-money laundering data retention requirements.
• Transaction Records: Financial transaction records, including deposit and withdrawal logs, are retained for a minimum of seven (7) years from the date of the transaction in accordance with Philippine tax and regulatory record-keeping requirements.
• Support Communications: Customer support interaction records are retained for a period of three (3) years from the date of the most recent interaction, to enable quality assurance and to support the resolution of any subsequent disputes.
• Analytical Data: Anonymized usage and analytical data that cannot be attributed to any individual user may be retained indefinitely for platform improvement purposes.
• Marketing Data: Where you have consented to receive marketing communications, your marketing preferences are retained until you withdraw consent or close your account.

Upon expiry of the applicable retention period, your personal data is securely deleted or irreversibly anonymized using industry-standard methods.

9Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 368jl. These rights may be exercised by contacting the 368jl Data Protection Officer as described in Section 14 of this Policy:

To exercise any of your data rights, please contact the 368jl Data Protection Officer using the contact details in Section 14. We may require you to verify your identity before processing a data rights request to prevent unauthorized access to another person's information.

10Children's Privacy

The 368jl Casino platform is strictly intended for adults. In the Philippines, the minimum age to create a 368jl account and engage in any real-money gaming activity is twenty-one (21) years of age. 368jl does not knowingly collect personal data from any person under the age of 21.

If you are a parent or guardian and believe that a minor under your care has registered an account on the 368jl platform or has otherwise provided personal data to 368jl, please contact us immediately at the address in Section 14. Upon verification, we will take prompt steps to close the account and delete all associated personal data in accordance with applicable law.

11Third-Party Links and Services

The 368jl platform may contain links to third-party websites, services, or applications that are not operated by 368jl. This Privacy Policy applies only to the 368jl platform and does not govern the privacy practices of any third-party site or service. When you navigate away from 368jl to a third-party website, that website's own privacy policy will apply.

368jl is not responsible for the privacy practices, content, or security of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you interact with, particularly those of our payment partners such as GCash and Maya before linking your accounts.

12International Data Transfers

In the course of providing the 368jl service, it may be necessary to transfer your personal data to countries outside the Philippines — for example, where a game provider or technology partner operates servers in another jurisdiction. Any such international transfer of personal data will be conducted in compliance with the Philippine Data Privacy Act and its requirements for cross-border data transfers.

368jl will only transfer personal data internationally where appropriate safeguards are in place, including contractual obligations on the receiving party to maintain standards of data protection at least equivalent to those required under Philippine law.

13Updates to This Privacy Policy

368jl may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable Philippine law, regulatory guidance from the National Privacy Commission, or improvements to the 368jl platform. When we make material changes to this Policy, we will:

• Update the "Effective Date" at the top of this Policy to reflect the date of the most recent revision.
• Where the changes materially affect your rights or how we process your data, notify registered 368jl account holders via their registered mobile number or by displaying a prominent notice on the platform prior to the changes taking effect.

Your continued use of the 368jl platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically. The most current version of this Privacy Policy is always accessible at 368jl.org/privacy-policy.

14Contact Us and Data Protection Officer

368jl has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the Philippine Data Privacy Act and for handling data rights requests and privacy-related inquiries from players.

To contact the 368jl Data Protection Officer or to exercise any of your data rights described in Section 9, please use the following contact channels:

• Live Chat: Available 24/7 directly on the 368jl website. For time-sensitive data access or security concerns, live chat is the fastest way to reach us.
• Email — Data Privacy Inquiries: [email protected] — Please include "Data Privacy Request" in the subject line of your email, along with your registered 368jl mobile number and a description of your request. We will acknowledge receipt of your data privacy request within three (3) business days and provide a substantive response within fifteen (15) calendar days of verifying your identity.

If you are not satisfied with 368jl's response to a data privacy inquiry or complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines, which accepts complaints from data subjects whose rights under the Data Privacy Act may have been violated.

By using the 368jl Casino platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.